Happy Monday! It’s happy for me since I’m almost done with the remodeling project I decided to undertake as the year winds down. The contractor I’m working with is nice enough and I think his staff is talented. That’s the good news. The bad news is that after I agreed to the price for the job which included things like removing popcorn ceilings, demo a floor, install a new one, and install new lighting. His bid outlined these items. It also included my purchasing tile grout and mortar. Now imagine my surprise when he tells me AFTER he starts the project that there are more costs for materials. I don’t like surprises as a customer and neither do yours. Be honest with your customers if you have extra charges when you sell. He may have lost out on more work from me and the recommendation to others that I would have given. Don’t you make the same mistake!