I often say that words are the tools of the sales trade. It’s really more than that because what you don’t say often says more than what you do say.
What do I mean?
It’s the nonverbal that counts. You know, it’s everything you communicate without words. I often wonder how some people can be so unaware about what they’re saying nonverbally.
Here’s a great article if you want a quick check to see what you’re really saying.
Best wishes for your continued sales success!