Do you want more time to do the things you want to do? Then you should be using AI (artificial intelligence) for your selling. Artificial Intelligence comes in lots of different tools. You probably are using it already if you use Google to search. There is so much more you can do to streamline your selling effort when you use AI in sales. Why AI? AI gives fast answers. … [Read more...]
Problem Customers:
Spot Them and Minimize Their Power In a perfect sales world all your customers are loyal, purchase frequently, are profitable, and refer others to you. There’s no such thing as a perfect sales world. Instead, there are problem customers whose actions cause you stress and lost business. You can spot them and minimize their power over your business. Who are your … [Read more...]
Get Ready, Get Set, GO for a Great 2025 in Sales!
You’re probably still thinking about having a stellar selling year. And why not? Most new year resolutions haven’t gone by the wayside just yet. One way to be sure you are on track to have a great year is to have a plan. That plan will guide you to success. Here’s how you can have a great 2025 in sales. Do you have a plan for a great 2025 in sales? What’s your plan … [Read more...]
Do better next year. (Next year will change.)
You may be celebrating a great year or mourning a poor one. Now is the time with the year winding down to think about and prepare for next year. You want to do better next year and trust me. Next year, it will be different. Next year will change. Why will next year be different? You have probably noticed that nothing stays the same. Companies get bought and sold. … [Read more...]
Sales Prevention Department
You have more competition to make a sale than you think. You probably know your competitors can take business from you. There are others in business who can prevent you from making the sale. I call these people members of the Sales Prevention Department. They are different people depending on your particular selling situation. Do you know who are in your Sales Prevention … [Read more...]
Deal With Toxic People
You’re lucky if you go to work every day and truly enjoy the people you work with. Sometimes it’s the people at work who make your job so tough. These are people with short tempers, boundary violators, and other habits that turn people off. I call these people toxic. You must have strategies to deal with toxic people at work. Can you spot toxic people? It shouldn’t … [Read more...]
Disasters Can Help You With Selling
You may have seen the reports of destructive weather lately in the Dallas, Texas area. Over 750,000 people were without power after the storms. Trees fell on homes. People lost their lives. I live in Dallas. This storm confirmed that being prepared for a disaster makes a huge difference. Here’s what I learned dealing with a disaster and how disasters can help you with … [Read more...]
Small Sales Strategies That Mean Big Results in Sales
They say good things come in small packages. In sales big results can come from small strategies. Why not think about these small strategies so you can get better sales results? Follow up can be a small sales strategy. I find that misunderstandings come with poor follow up. The old saying is correct that even the faintest ink is better than the strongest memory. … [Read more...]
Dealing With an Angry Customer
You are going to have to deal with an angry customer no matter how responsive you are in sales or how well you anticipate customer problems. Sure, it would be nice to be able to prevent angry customers, but that is not realistic. Communication is hard and misunderstandings happen. That’s when emotions run hot. You can still work with an angry customer and keep your … [Read more...]
How to Deal with Deception in Sales
A very important customer once deceived me. This customer was my most important distributor. I had worked with this gentleman for years and trusted him. You can imagine my shock and disappointment. Business that was promised to me went to a competitor. The lost deal cost my company over $1 Million. I did not handle the situation as best as I could … [Read more...]