You probably have observed a great deal of difference of attitudes with your friends, your family and perhaps with customers. You also might have heard that people buy from people they like. Here’s some additional insight while slightly correcting that observation. How can you safely disagree in sales and continue to be liked? You may not know how to deal … [Read more...]
Unique Approach to Manage Customers
JPMorgan Chase CEO Jamie Dimon has 5000 JPMorgan Chase branch operations to manage. You can apply Dimon’s unique approach to manage customers to manage your customers. Here’s more about Dimon’s unique approach. Have a unique approach to your sales call to make it special. You might have read about Jamie Dimon’s annual bus tour to visit remote branch operations. Each … [Read more...]
How to Handle Disagreements in Sales
Do you think all disagreements have a bad ending? They don’t have to. A good ending is especially important if you disagree with your manager or coworker. How you handle disagreements in sales will determine whether you have a good outcome or not. Here’s what you can do to handle disagreements in sales. When you disagree is important. Let’s say you’re in a sales meeting … [Read more...]
Help! I Just Lost a Big Sale!
No one wakes up in the morning with a plan to lose a big sale. Yet, it happens. Losing a big sale can happen even to the best salespeople. What do you do when you just lost a big sale? Here are some specific actions to take so you don’t make a bad situation worse. Delay is not a good thing. Some sales managers are pretty hands off. Others are the other extreme and … [Read more...]
Talk is Not Cheap: The Right Words for Sales
You’ve probably heard the expression “talk is cheap.” That expression does not apply to sales. What you say during a sales call can have a huge impact on whether you make a sale--- or not. Are you saying the right words for sales? Are you pronouncing the right words for sales? Imagine you are in a financial discussion with a buyer. You begin the conversation with … [Read more...]
Working With Disorganized People
You will at some point have to work with disorganized people. Do not choose to work with them if you have a choice. Working with disorganized people will be a challenge. Here’s what you can do to minimize the challenge. Learn to say no to disorganized people. You can say no when disorganized people call. You say no by not picking up the phone when they call. They can … [Read more...]
Get Ready, Get Set, GO for a Great 2025 in Sales!
You’re probably still thinking about having a stellar selling year. And why not? Most new year resolutions haven’t gone by the wayside just yet. One way to be sure you are on track to have a great year is to have a plan. That plan will guide you to success. Here’s how you can have a great 2025 in sales. Do you have a plan for a great 2025 in sales? What’s your plan … [Read more...]
Holiday Parties Are Different for Sales Professionals
What are you doing this Friday or Saturday night? Like many sales and business professionals you are heading to a holiday party. Are you looking forward to the free food and booze? Are you even thinking this is a party? Holiday parties are different for sales professionals. Think of the event as another sales call and this time, you are the product. Whether you realize it … [Read more...]
After You Make the Sale. Now What?
You may think once you’ve made the sale that the hard part is over. You are mistaken. The work has just begun. You can make your sales work simpler by considering what you do next. Here is a plan to work on your business after you make the sale. Keep it simple. When I look at the choices to make, I always prefer the one that is simplest to get the job done. I once … [Read more...]
What If? is a Sales Question for You
Your customers have questions for you. They want to know about your product specifications, your delivery capabilities, or your proof of performance. Successful salespeople can answer these questions and customers then buy. What about the questions you should ask yourself? What if...is a very important sales question for you. What if I lose my largest customer… I once … [Read more...]