Listening skills are a critical skill for sales and business success. Successful sales and business professionals are skilled listeners. Most untrained listeners hear 30% of what is said and retain only 10% a week later. This program teaches the listening skills to be a better listener. Listeners will learn the clues they should be listening for, what the clues mean and how to use the clues to improve understanding and communication in business. 60 minutes
You will learn to:
- Overcome listening barriers
- Identify which listening barriers prevent the listener from hearing your message
- How to use visuals to increase listening and understanding
- Minimize misunderstanding when you are the speaker
- Understand why it is so difficult to listen and what to do to make it easier
- Use the environment to enhance listening and get agreement