"My staff and I have been applying what we learned in your Real-World Selling program. One of my account managers had an important meeting with a customer. He was able to read this customer and quickly create rapport. He sold a $250,000 project."
TDIndustries
Dallas, TX

"Your presentation on Personality Pointers was put immediately to work at UPS. It was valuable training that really got our staff of experienced salespeople thinking. The content was very applicable to our business."
-UPS
Dallas, TX

"I enjoyed Maura's presentation and her no nonsense approach to the basics. The basics are what I see companies get away from so many times and it would seem that it is the easiest thing to do. Maura's humorous presentation with "back to the basics" had me thinking about the gaps in my own customer service and those of my team."
-AVP-Business Banking Community Credit Union,
Richardson, TX

Association of Collegiate Conference and Events Directors (Comments received from overall Conference Evaluation):
My staff and I have been applying what we learned in your Real-World Selling program on persuasion. We’ve been getting some great results. One of my account managers had an important meeting with a customer. He was able to read this customer and quickly create rapport. As a result, he sold a $250,000 project.
George Athens
Sales Manger
TDIndustries

“I wanted to let you know that as a result of your work I have been able to shorten my sales cycle with my customers.”
Susan Boze
Vice President of Business Development
Entrust One Facility Services, Inc.

"Maura is an excellent presenter with lots of energy and draws lively interaction. The handout was very appropriate and useful. I carry the handout with me."
Solvay Pharmaceuticals
“As a result of your Customer Service training I have found that my staff is better able to focus on understanding our customers. My staff is asking the right questions to learn what our customers’ issues are instead of taking a defensive approach. I believe their new level of service will lead to increased customer retention. “
Molly Myers
Account Coordinator Supervisor
Total Petrochemicals

“I recently attended your program on Persuasion for Project Management Success and found it very useful, so much so, that I requested my staff to also attend. My superintendents reported to me that they learned more useful information from this program than any other 4 hour program they had attended. This is quite a compliment since TDIndustries continually provides our staff with extensive training across many performance areas.
Bruce Arapis
Production Manager, Major Projects
TDIndustries

“I got excellent feedback on your presentation “Skills for Winning Performance.” With the skills you present, participants can improve themselves and make the necessary contributions to their companies.”
Robert Droke
Manufacturing Director
TAC Americas Inc.

“Our salespeople’s questioning has improved dramatically. Now they are asking questions before they begin to describe our services. The Value Add list you developed during the seminar is now a critical selling tool for members of our staff.
Scott Edwards
Dallas Branch Manager
Techniki Informatica

Maura, thanks for the newsletter today. Yours is really one of the best. Scott Channell.
Findingbusiness.com

It's amazing how your selling letters consistently have a gem of wisdom I can apply to a situation I'm facing today!
Julie Hamrick
CEO
Ignite Sales

I am impressed with your …practical approach. Thanks!
LSI Logic Corporation

The question …about asking who can say, "No," helped us to close a sale today! We learned much more about their decision-making…which led to our getting a commitment from a prospect we've been working to get off dead-center since February.
Ariesnet, Inc

I was impressed with the simple ideas that can communicate much greater meanings.
Allstate Financial

As usual, your insights are right on!
Michael Rose
Frameese

“We especially valued your taking an intangible subject and making it tangible and usable for us (Optimism the Key to Success). Your seminar was a nice shortcut to figure out some important lessons for success!”
Travis, Wolff & Company
Dallas, Texas

Maura covered a lot of material in a short period of time. I got a lot out of this session.
Alibre, Inc.

Good pace, good content-well prepared.
AEP

This class is very helpful and I will use it today!
City of Plano

She was exciting and motivating and easy to follow. Knowledgeable.
Travis, Wolff & Company

I am impressed with your writing style and practical approach. Thanks!
Frank Collins
Sales Engineer
LSI Logic Corporation

The question in your book about asking who can say, "No," helped us to close a sale today! After I asked that question, we learned much more about their decision-making process and the organizational hierarcy, which led to our getting a commitment from a prospect we've been working to get off dead-center since February.
I can hardly wait to finish the book and discover more gems!
Paige Johnston
Senior Account Executive
Ariesnet, Inc.

Thank you for the Selling E-Letter. I am very much enjoying your book and have been able to already glean a few ideas for some of my sales presentations. As you said, we are always selling.
Howard Miles
CIS

I just recently read your article entitled Thinking About Your Selling, and I was impressed with the simple ideas that can communicate much greater meanings.
Anthony Cast
Allstate Financial

I have gotten far more than I ever expected out of your Strategic Selling class. I have seen my relationships with co-workers, managers and clients noticeably shift in a very positive directions. I can’t wait for the next class!
Elizabeth Taylor
Communications Manager
Geo Marine

Maura---I attended your Real World Selling Session at the IAEM Annual Meeting, and it was terrific. Typically I am the type that is easily disengaged, however, I could have sat in that session for another hour. I have already began to implement some of the techniques offered in the seminar. I just wanted to say Thank you!
Scott Porter
Cobb Galleria Centre
National Sales Manager

"Customer Service is more than you think. Today we get caught up with many of the technical aspects of customer service. Maura's humorous presentation with "back to the basics" had me thinking about the gaps in my own customer service and those of my team."
Camille Ussery
Community Credit Union as
AVP-Business Banking.

I have been able to implement the strategies. The implementation for me has been helpful in particular in dealing with the different personalities of our head coaches that I supervise.
Louise Bonin
Associate Director of Athletics
Nicholls State University

"Good info" - "Could have listened a long time!"
"Yes! I enjoyed her! I need this information. I really took a lot away from it."
"More speakers like this one!"
"Speaker related to all of us. Her ideas applied to everyone."
"Great speaker! Helpful info to use right now!"
"It was informative and engaging."
Mary Boggs
President
Women in Executive Leadership

Last night I was in attendance at your PMI Dallas Chapter meeting. I loved your presentation.
Kevin Prescott, PMP
Manager - Billing Services
SBC Data Services, Inc.

Great talk yesterday, I always strive to learn something new and you informed me on some things that I didn't know about.
Kevin Walker
BLEND National Sales network

The Dallas HR JobLink Group really enjoyed your presentation and thought that it was of great value. The evaluations from the group said you were OUTSTANDING!!!
Leisha Cadwallader
Vice President - Employee Benefits
Willis of Texas

You are an amazing presenter and the skills you present work. I used a "pinball" question that worked like a charm today in a doctor's office that has huge potential for me. It opened the doctor up and he gave me more information in one call than I've been able to gather in 18 months of calling on him! Thank you!
Destiny Strachan
Solvay Pharmaceuticals

The techniques freed up my creative thought processes in a very positive way.
Lana Ford
Social Security Administration

ExxonMobil Foundation comments:
“Secrets of Persuasion: Understanding Personality Styles”:
 Excellent presenter and her suggestions will help me with development work.
 Maura was excellent! I think she should come back.
 Her presentation really made me think of my position in the workplace.
 Prepares you for working with people.
 Good ideas and overall a very positive seminar.

ExxonMobil Foundation comments:
“Secrets of Persuasion: Understanding Personality Styles”:
 This seminar was very thought provoking and will be very useful in the future.
 Extremely interesting speaker. Material relevant to careers as well as life in general.
 Awesome!
 Maura is an excellent speaker and a great motivator.
 I knew some of this information, but she made it fresh and interesting.
 She was really effective in communicating relevant information.

> “Your personality type discussion has already helped. And your creativity ideas were like a jump-start to my thinking battery.”
Jay Jones
Business Letters Unlimited

“Your training was better than other programs because you presented the information at basic levels that were easily applied to our work. I have seen the training still being applied many months after the class.”
Pat Stoker
Vice President-Distribution
Cummins Southern Plains, Inc.
Arlington, Texas

“I highly recommend your programs to companies that are looking for usable skills that improve real work situations.”
Jeanne Sims
CEO
American Care Source
Dallas, Texas
Consultative Selling

I have had great success by limiting what I've been calling "meaningful" sentences to 8 to 11 words. It's taken some practice to not lose the meaning sometimes, but it has worked. I've also had some successes because I've pulled the word "consequence" into a sentence. Statements like "The consequence of not taking action now will impact the system" seems to get attention and helps start the decision making. The seminar was great and the information has been extremely helpful.
Nan Moser
EDS

Thanks for yesterday, it was a great seminar and really got me thinking again.
Colleen Harvey
ISE Integrated Solutions Executive
SBC Southwest

I really enjoyed yesterday's seminar. You have so much energy and enthusiasm! Yesterday's information will help me collect my ideas before making a presentation to management. The four words - About, Bad, Consequence, and Desire - will also help me think on my feet as I field questions.
Nan Moser
EDS - Enterprise Web Support

The very next day I had an appointment with a potential customer. I was able to apply many of the new ideas you talked about during the seminar. The results were that I was more focused on the customer and their needs. I stayed away from talking about Ford too much even though it was tempting at times. Thank You.
Jeff Morman
Ford Motor Co.

"What a great seminar today! Now I need to take your next seminar entitled " Workshop for People Who Are Terrified of the Cold Call" and I think I will be well on my way to a successful sales career."
Ingram & Friends.com

With just one of your ideas I've shortened my sales cycle. That's worth $2000 for every sale. The electronic brochure you developed eliminates a week's delay in getting me considered for my client's projects. I can deliver what my client needs to make a quick buying decision. The speed of delivery helps keep me as the only buying choice for my client without considering other suppliers.
Tom Phillips
CEO
Effective Agreements

Thanks.....and your book is wonderful, not only to read but to study!
Marlys Hansen
Author Passion and Purpose
“On behalf of the Board of Directors and Education Committee for the International
Association of Exhibition Management, I want to thank you for your participation in IAEM’s Annual Meeting. Your evaluations on Real World Selling scored high above the average ratings for the conference. In fact, the session rated the highest for presenter’s knowledge of topic and presentation skills.
Kip Eads
Director of Programs
International Association for Exhibition Management

“Your sales program was very well received by both my rookie and experienced salespeople. You even impressed our tough to sell “driver” president with your presentation. Many of my staff commented on your high energy level throughout the 7 hour program. You are an accomplished presenter. Your delivery appeared effortless.”
Bob Reetz
Vice President of Sales
Marsh Furniture Company

“My staff was talking about what they learned in your presentation after it was over. Most important, they were using the information to analyze the people they work with. I would recommend your work to other managers who want a dynamic program that improves their team’s performance and understanding.”
Carole Badgett
Senior Vice President
LandAmerica American Title Company

“Your breakout session “Emotional Intelligence at Work” was entertaining and insightful and conference attendees’ comments were very complimentary.”
DART (Dallas Area Rapid Transit)

“I wanted to let you know that as a result of your work I have been able to shorten my sales cycle with my customers.”
Susan Boze
Vice President of Business Development
Entrust One Facility Services, Inc.

“What a great pleasure it was having you speak at our June 2003 Sales Meeting. This presentation is still ‘the’ topic of conversation among our sales force and already days have passed!”
Brittany Sinclair-Crockett, Marketing Director
Diagnostic Health Services

Which session was most useful? Why? Secrets of Persuasion. Very insightful and entertaining. I have a greater understanding of how to work with and sell to people who are similar to me, but more importantly how to work with and sell to people who are not like me.
Association of Collegiate Conference and Events Directors

"Maura is an excellent presenter with lots of energy and draws lively interaction. The handout was very appropriate and useful. I carry the handout with me."
Solvay Pharmaceuticals

"You helped me find a way to make an agreement stick."
Matt Adamczyk
Administaff

"Your training was better than other programs because you presented the information at basic levels that were easily applied to our work. I have seen the training still being applied many months after the class."
Pat Stoker, Vice President-Distribution Support
Cummins Southern Plains, Inc.

Your presentation on Personality Pointers was put immediately to work at UPS. It was valuable training that really got our staff of experienced salespeople thinking. The content was very applicable to our business."
Adam Feinberg
Vice President of Sales
UPS Southwest Region